Question 1

Is GlamLuxe cloud-based?

Accepted Answer

Yes, it’s a secure cloud platform accessible from any device with real-time sync across branches.

Question 2

How long does implementation take?

Accepted Answer

Most salons go live in under a week including data migration, staff training and trial run.

Question 3

Can you migrate data from my existing system?

Accepted Answer

Absolutely. We import clients, memberships, services, price lists and stock from Excel/CSV exports for free.

Question 4

Do you support GST invoices?

Accepted Answer

Yes. POS and receipt flows are GST-compliant with configurable tax profiles per branch.

Question 5

What kind of support do I receive?

Accepted Answer

Email and WhatsApp support are included. Professional adds phone support; Enterprise gets 24/7 concierge + CSM.

Question 6

Can my staff use it on mobile?

Accepted Answer

Yes. Stylists can manage appointments, notes and goals through mobile-optimised dashboards while HQ works on desktop.

Everything You Need to Know

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